How do I cancel my service?

To cancel your service, you can follow the following steps:

  • Log into the customer portal:
  • Go to: Services -> My Services
  • Select the service you would like to cancel (Make sure you click on the green “Active” button).
  • On the left-hand Actions menu, click on 'Request Cancellation', and fill in the form.

Your service will then be cancelled automatically by our system and any outstanding invoices will be cancelled.

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